Shipping Information
Because of the variable size of products, it is not possible to give you an exact shipping cost at the time you confirm your order. However shipping costs will be added when we send you your quotation email.
Shipping within Australia:
Orders are delivered within Australia via Australia Post, or by Fastway courier''s (for some bulky shipments).
Postage charges are based on the weight and dimensions of your order, your postcode and any special packaging requirements.
Items are posted once we have received payment. Orders are usually processed within 1-3 days of payment (depending on the complexity of your parcel).
The following postage options are available:
1. Standard Post
- Products should be received within 1-2 weeks after we have received payment.
2. Express Post
- Products should be received within 5 business days of our receipt of payment.
- Trackable
- Costs more than standard post.
3. Registered Post
- For customers who want an added degree of security - trackable, requires a signature for delivery, and provides insurance up to $100.
- Costs an additional $2.50 per parcel.
Please note that we cannot take responsibility for any loss of or damage to items during postage. We make every effort to pack items securely and safely, but delivery issues are the responsibility of Australia Post. If you are concerned about loss or would like insurance, we recommend the registered post option.
4. Delivery within the Gold Coast (within 20 kilometres of Mudgeeraba) area is Free
- Usually available during the day on weekends
- Service provided free of charge - we request that you be on time as our delivery staff volunteer their services.
International Shipping:
International shipping is via Australia Post.
Postage charges are based on the weight of your order, any special packaging requirements and the country to which the order is being posted.
Items are posted after we receive your payment.
The following postage options are available:
1. First class airmail
- Products should be received within 1-3 weeks after we have received payment.
- Non-trackable.
2. First class airmail with insurance
- Provides insurance cover up to $100 in the case of non-delivery (insurance to higher values may be requested if Not available to some countries.
- Costs an additional $8.50 per parcel.
Please note that we cannot take responsibility for any loss of or damage to items during postage. We make every effort to pack items securely and safely, but delivery issues are the responsibility of Australia Post and your own local postal service. If you are concerned about loss, we recommend either the insured post or EMS options.
Because of the variable size of products, it is not possible to give you an exact shipping cost at the time you confirm your order. However shipping costs will be added when we send you your quotation email.
Shipping within Australia:
Orders are delivered within Australia via Australia Post, or by Fastway courier''s (for some bulky shipments).
Postage charges are based on the weight and dimensions of your order, your postcode and any special packaging requirements.
Items are posted once we have received payment. Orders are usually processed within 1-3 days of payment (depending on the complexity of your parcel).
The following postage options are available:
1. Standard Post
- Products should be received within 1-2 weeks after we have received payment.
2. Express Post
- Products should be received within 5 business days of our receipt of payment.
- Trackable
- Costs more than standard post.
3. Registered Post
- For customers who want an added degree of security - trackable, requires a signature for delivery, and provides insurance up to $100.
- Costs an additional $2.50 per parcel.
Please note that we cannot take responsibility for any loss of or damage to items during postage. We make every effort to pack items securely and safely, but delivery issues are the responsibility of Australia Post. If you are concerned about loss or would like insurance, we recommend the registered post option.
4. Delivery within the Gold Coast (within 20 kilometres of Mudgeeraba) area is Free
- Usually available during the day on weekends
- Service provided free of charge - we request that you be on time as our delivery staff volunteer their services.
International Shipping:
International shipping is via Australia Post.
Postage charges are based on the weight of your order, any special packaging requirements and the country to which the order is being posted.
Items are posted after we receive your payment.
The following postage options are available:
1. First class airmail
- Products should be received within 1-3 weeks after we have received payment.
- Non-trackable.
2. First class airmail with insurance
- Provides insurance cover up to $100 in the case of non-delivery (insurance to higher values may be requested if Not available to some countries.
- Costs an additional $8.50 per parcel.
Please note that we cannot take responsibility for any loss of or damage to items during postage. We make every effort to pack items securely and safely, but delivery issues are the responsibility of Australia Post and your own local postal service. If you are concerned about loss, we recommend either the insured post or EMS options.
